Careers

We are looking to take on a support engineer to join our talented and growing support team. This role would assist with expanding Arbor’s global client base.

The role is for a graduate trainee in our London office, and would involve working closely with and supporting clients.

You will be trained in detailed processes involved in supporting and deploying our systems. An understanding of accounting and financial markets is essential.

Typical tasks will include:

• System support calls
• On boarding of new clients
• Setting up and loading funds
• Visiting clients
• Issue management
• Batch job monitoring and issue resolution
• Ad-hoc project work
• Maintaining user documentation in line with product developments
• Server and workstation deployment
• Process documentation

The technology used in our systems includes: SQL, XML, FTP and encryption.

You will be expected to already have a basic understanding of these technologies and will be questioned on these during the interview process.

As an excellent communicator with good verbal and written English you will be expected to communicate directly with clients and colleagues on both technical and functional issues.

Candidate Expectations

Qualifications:

• Business or Numerate based degree, minimum 2.2 level (or equivalent).

Experience in:

Client interaction in any field

• Project management
• MS Office products
• Working under pressure

Attributes:

• Dedicated team player with a can-do attitude
• Excellent communicator both verbally and in writing
• To be able to work under pressure with attention to detail

Preferable skills:

• Database usage (i.e. SQL Server)
• Understanding of financial products and markets (Equities, Swaps, Futures, Bonds…)
• Investment banking and Hedge Fund knowledge
• Lean Six Sigma
• Good at making tea

We are looking to take on a new graduate position in this exciting and dynamic industry.

The role is for a trainee business analyst to work closely with clients (hedge funds and brokers) on understanding their business requirements plus managing associated support and development tasks.

You will be trained in detailed processes involved in portfolio management so a good understanding of accounting and financial markets is essential.

As an excellent communicator you will be expected to demonstrate your new found knowledge through the delivery of detailed documentation and discussions with the client. Assistance with client support will be expected. This will help you build relationships with our clients and understand the business further.

Once you have a good understanding of our system and our clients, you will contribute to its on going improvement through functional design and will then develop your project management skills in delivering these changes to the clients. If that’s not enough, pitching to potential clients is also part of the role.

To find out more about Arbor’s products, take a look here.

This a role with a new company in a very exciting industry dealing directly with clients. You will be part of a small team exposed to all the challenges of a start up venture. So if you genuinely want a real challenge where you will work very hard, learn at lot and build a brilliant career then apply. If you prefer a quiet life, don’t…

At Arbor, we believe education and training is the core of success but that you can only really learn by working in the industry. Therefore, we offer comprehensive apprentice and internship programmes to accelerate your career and create opportunities later in life.

Our internship and Apprenticeship programs give you an experience of the exciting financial technology market, with practical client visits blended with office work, to give you the best possible combination of client pitching and social skills as well as problem solving and IT experience.

You can see anecdotes of interns or apprentices in the Staff profiles tab.

In all roles once trained, you will be required to work either early or late shift patterns.

The application process will consist of a written aptitude test. Successful applicants will then be invited
for up to 2 rounds of interviews.

To apply, please send CV and covering letter to careers@arborfs.com , with the subject being the vacancy name. Strictly no agencies!

These roles are with a new company based in London and expanding into the USA and Asia. You will be part of a
small team exposed to all the challenges of a young dynamic business. So if you genuinely want a real challenge
where you will work very hard, learn at lot and build a brilliant career then please apply. If you prefer a
quiet life, don’t…

Arbor Financial Systems (a UK based MNC) provides Order and Portfolio Management Systems to leading for
hedge funds in Europe and US. We are in a fast growing business with a great pipeline of business developing
and delivering financial software to hedge funds and brokers. We have offices in Chandigarh/Mohali, London
and US and potentially looking to spread our operations in Hong Kong.
The role is for a talented test engineer to extend our automation test platform and ensure high standards are maintained. We already have established testing and development cycles and we are looking for someone to help drive improvements in the process further. We use TestComplete and will be using Selenium soon.

The job description includes:

1. Implementing automated testing and validation processes
2. Test plan modelling standardisation.
3. Task assignment.
4. Contributing to product development ideas.
5. Identifying and Implementing change to improve the whole testing and release cycles.
6. Requirements gathering, requirement analysis and requirement elicitation
7. Client Documentation

Must Have :

1. 3 – 5 years of experience in testing.
2. At least 3 years of automation testing experience using TestComplete or similar.
3. At least 2 years of Finance/Capital Markets/Banking domain experience.
4. To work with a group of manual testers.
5. Strong client communication skills.
6. Drive and ability to identify and discuss improvements to current processes.
7. Provide execution/defect status reports.
8. Demonstrate understanding of the Portfolio Management System quickly and work a rotating shift pattern.
9. In-depth knowledge of the financial investment markets would be advantageous
10. Excellent written and verbal communication skills
11. Knowledge of SQL would be advantageous

Using C#, WPF and .Net you will be designing and developing detailed system processes and front end page jobs
for our portfolio management system. Many of these front ends will be of a financial nature (such as cash
management, transaction reporting, position reporting etc) and so will require not just good programming ability
but also the ability and desire to understand financial procedures.

The candidate is required to work on multiple platforms (including Windows/Web and Mobile) to build or improve
the existing application.

You will work in a small but talented team and will have direct responsibility early on. You will have a mentor
to assist you in your training and understanding of our standards.

Arbor deploys a well structured architecture with well defined presentation layers, processing / business
logic layers and data layers. It is in the first layer you will focus most of your attention.
You will work closely with our business intelligence team to ensure you deliver high quality work.
You will be presented with functional and technical specifications. You will then develop and unit test
the pages / processes and then deliver to integration testing.
You will be expected to adhere to our internal development standards and procedures.

Our system has a quarterly release cycle to ensure our product is as up to date as possible. The build process
is well defined with central code repositories used.

Desired Candidate profile:

1) Ability to work in Windows, Web and Mobile application.
2) You will need to demonstrate knowledge in C# / .Net system development and databases (including SQL).
3) With knowledge of good coding practices you will need to have a good eye for detail and the ability
to deliver high quality front end applications, plus efficient procedures from your own design.
4) Excellent written and verbal communication skills.
5) Knowledge of SQL.
6) Documentation on release notes and unit testing.
7) Prior experience on Mobile application development would be advantageous.

Interested candidates can send their profiles to Careers@arborfs.com

We are opening a new office in the North Bay Area (Mill Valley). This is an excellent opportunity to get in early in the Arbor expansion ‘out west’, to assist us we are looking to take on a new graduate position.

The role is for a trainee business analyst to work closely with clients (hedge funds and brokers) on
understanding their business requirements plus managing associated support and development tasks.

You will be trained in detailed processes involved in portfolio management so a good understanding of
accounting and financial markets is essential.

As an excellent communicator you will be expected to demonstrate your new found knowledge through the
delivery of detailed documentation and discussions with the client. Assistance with client support will
be expected. This will help you build relationships with our clients and understand the business further.

Once you have a good understanding of our system and our clients, you will contribute to its on going
improvement through functional design and will then develop your project management skills in delivering
these changes to the clients. If that’s not enough, pitching to potential clients is also part of the role.

To find out more about Arbor’s products take a look at www.arborfs.com

This is a role with a new company in a very exciting industry dealing directly with clients. You will be part of
a small team exposed to all the challenges of a global tech venture. Dealing in equal measure with US, European and Asian clients and colleagues. So if you genuinely want a real challenge where you will work very hard, learn at lot and build a brilliant career then apply. If you prefer a quiet life, don’t…

Interested candidates can send their profiles to uscareers@arborfs.com

Describe your current role:

I am a Senior Application Support Consultant, responsible for driving and managing the application support team. I work closely with clients to gather their requirement and provide the solutions. My main focus is to gain client satisfaction and trust to add the values to Arbor’s business.

Tell us about your background before Arbor:

I have experience of 3 years as Business Analyst with financial software systems. With a strong product knowledge of various portfolio management systems and good understanding of interfacing functionality and practical exposure of working with downstream and upstream systems, I have implemented four big projects successfully.

Why did you choose to apply to Arbor:

Arbor covers the hedge fund market and having strong knowledge in FX markets and various portfolio systems, it was a great opportunity for me to work within the hedge fund market and increase my exposure. I can use my expertise to contribute to the company’s growth and I liked the working environment and dedicated managers who have a common vision.

When did you start

August 2013

What have you enjoyed in your role since joining:

The thing I enjoy here is working closely with managers to grow arbor’s business. Also, I am enjoying the independent working environment to achieve the common goal.

What has been the biggest challenge since starting:

There were two main challenges : managing the team along with working on client’s issues and gaining the client’s trust to increase their satisfaction level.

What aspects of the technology and business would you like to focus on as your career progress:

I would like to work more on the implementation projects and internal development client projects.

Describe your current role:

When I joined Arbor I was a junior software developer working on projects. Twelve months later, I became a senior developer leading multiple projects and had the responsibility of supervising some of the new graduates in our team.

Currently, I am a team leader of Application Development team wherein the business as usual activity involves around managing the day to day workflow, helping out my team mates whenever they get stuck and seek smarter ways to work around things. I have worked immensely in Microsoft .Net, SQL Server 2008, Multi layer architecture and FIX protocol.

Tell us about your background before Arbor:

I worked in IT Company for a year before I joined Arbor. I also did my Masters in Computer Application with a specialization in C#, Java, HTML and SQL

Why did you choose to apply to Arbor:

I find the work which really stimulates me to use both my creative and research skills. The good thing about Arbor is that it rewards people who deliver solutions to substantial problems. It also provides perfect blend of working environment and here employees are given importance. I can say this very certainly that I have being able to explore my skills and expertise to blossom in my personal as well as profession career so far.

When did you start:

I joined in March 2008. I consider myself very fortunate to join Arbor on its initial days. The road so far was very exciting and challenging and the success does comes to our way with many rewards

What have you enjoyed in your role since joining

I really enjoy the global aspect of my role, which is one of the reasons that attracted me to the Arbor. As part of my role, I enjoy helping to implement change within the company, and being able to do this with a range of diverse people from different function. I can also access to the senior leaders when working with them and I have gained an invaluable amount of knowledge.

What has been the biggest challenge since starting

Trying to balance my work load on the different clients can be a challenge, especially when they all require attention at the same time. Through the intensive training and experience, it’s something that I’m definitely learning to manage more effectively.

What aspects of the technology and business would you like to focus on as your career progresses:

I would like to explore further possibilities in Mobile app, HTML 5 and to automate existing processes in the system

Finance Career

I currently work on the support team here at Arbor. This means my daily tasks involve speaking to clients, answering any queries they may have, and solving any issues that could arise. I am largely involved in most new onboardings, upgrades and new installs.

Before I started Arbor I was at college studying A Levels in Accountancy, Economics and Business, I also did an AS in Maths. I found out about Arbor through a third party called Positive Outcomes, who help teenagers like me find apprenticeships. I always wanted to do an apprenticeship instead of going to University as I felt it was much more practical, the thought of learning through work and real life situations appealed to me a lot more than classroom learning.

Positive Outcomes called me and told me they had spoken to Raj and Bob (the directors of Arbor) and they were happy to take on an apprentice as long as they were willing to work hard. I read up about the company and liked the look of the role and thought it would be a great opportunity. Raj also told me he was nervous about taking an apprentice on, so I was eager to prove myself and work as hard as I could.

I started late June 2012, as soon as I finished my A Levels.

I have enjoyed every day of working here. Every day is a new challenge and I have learned a lot since being here. I wasn’t very technical when I started, but my vast exposure to the background aspects of hosting an application have enhanced my knowledge drastically. I am also very involved in the finance sector so my knowledge in that area has grown. I love taking on new goals and challenges and working at a company that is rapidly growing means I am constantly working towards a target.

I suppose my biggest challenge when starting was coming into a world that I didn’t know much about. I had studied finance but my technology knowledge was quite limited. It was quite hard at first getting my head around all the back end stuff that goes on to make an application usable, there is so much going on behind the scenes in all the databases that I thought I would never understand. However, the team here at Arbor all worked very hard to get me up to speed. I received tons of support in my early days, and it didn’t stop there, I am regularly being taught new things by the senior members of staff, alongside learning for myself due to pure practice and experimentation.

I am always trying to focus on ways to understand the way the system works. Understanding the application is always going to be a major part of my role, and as the app evolves I need to focus on maintaining my knowledge and being ready to suggest improvements.